In Windows, you need to install a device driver in order for our adapter to work normally. Some Windows Editions may have a built-in driver for some of our adapters. Once the driver has been installed, you can check the following two items to be sure that it is working properly.


First, it is the Device status to see whether the device driver has been installed correctly. If it shows error there, the adapter cannot be used on your system regardless.


Seconds, it is the Wireless Zero Configuration or WLAN AutoConfig depending on your Windows Edition. It is the Windows service to manage your wireless connection. Without this service, you won't be able to see any WiFi networks.


 (1.) Device status under Device Manager  

  • go to Device Manager window
     (a.) For Windows XP  
    - go to Control Panel > Performance and Maintenance > System
    - from Properties window, select Hardware tab
    - click Device Manager button
     (b.) For Windows Vista  
    - go to Control Panel > System and Maintenance > System
    - from System window, select Device Manager on the left
     (c.) For Windows 7/8.x/10  
    - go to Control Panel > System and Security > System
    - from System window, select Device Manager on the left
  • from Device Manager window, double-click Network adapters
  • from the expanded list, double-click 150Mbps Wireless 802.11b/g/n Nano USB Adapter
    [ Note: We use EW-7811Un as an example here.  Your adapter string may be different depending on the model. ]
  • from Properties window, check the Device status box under General tab and make sure it says This device is working properly. there

 (2a.) Wireless Zero Configuration (For Windows XP only)  

  • go to Control Panel > Performance and Maintenance > Administrative Tools
  • from Administrative Tools window, double-click Services
  • from Services window, double-click Wireless Zero Configuration near the bottom of the list on the right
  • make sure you have the following under General tab
    Startup type == Automatic (if not, change it accordingly)
    Service status == Started (if not, click the Start button below)
  • click the OK button for any changes made or Cancel button to close the window


 (2b.) WLAN AutoConfig (For Windows Vista/7/8.x/10)  

  • go to Control Panel > System and Security > Administrative Tools
  • from Administrative Tools window, double-click Services
  • from Service window, double-click WLAN AutoConfig near the bottom of the list on the right
  • make sure you have the following under General tab
    Startup type == Automatic (if not, change it accordingly)
    Service status == Started or Running (if not, click the Start button below)
  • click the OK button for any changes made or Cancel button to close the window

 

After checked the above two, you can now try to make a WiFi connection.


Enjoy!



Technical Support Team

Edimax USA

Santa Clara, CA




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Created: 2016-08-18 11:54 AM

Modified: 2018-05-21 11:38 AM